Legal
Terms and conditions
Last updated: May 2026 · Hydra Estate, Herengracht 142, 1015 BW Amsterdam · CoC 42062654 · VAT NL005466925B28
These terms and conditions apply to all quotations, proposals, instructions and agreements between Hydra Estate (“Hydra Estate”, “we” or “us”) and its clients (“you” or “client”). By instructing us you accept these terms.
1. Scope
These terms apply to every quotation, proposal and agreement between Hydra Estate and a client, unless the parties have expressly agreed otherwise in writing. The client’s own terms do not apply unless we have accepted them in writing.
2. Quotations and proposals
All quotations and proposals are without obligation and valid for 30 days from their date, unless stated otherwise. Hydra Estate is not bound by manifest errors or slips in quotations. Prices are exclusive of VAT unless expressly stated otherwise.
3. Formation and performance
An agreement is formed as soon as you have accepted our proposal in writing (an e-mail will suffice), or as soon as we begin work with your consent. Hydra Estate performs the instruction to the best of its insight and ability, in line with sound professional standards and the prevailing market practice in sales agency, property advice and home styling. We provide a best-efforts obligation, not a result-based obligation, unless expressly agreed in writing.
4. Client obligations
You will provide in good time all information and documents required for proper performance of the instruction. You warrant the accuracy and completeness of the data you provide. Any delay or loss resulting from incorrect or incomplete information is for your account.
5. Fees and payment
Fees are set as a fixed amount, an hourly rate or a commission percentage as agreed in the proposal. Invoices must be paid within 14 days of the invoice date. If the payment term is exceeded you are in default by operation of law and statutory (commercial) interest is due, together with reasonable extra-judicial collection costs.
6. Liability
Hydra Estate’s liability is limited to the amount paid out in the relevant case by our professional or general liability insurance, plus the deductible. If no payment is made under that insurance, our liability is limited to the amount invoiced under the relevant instruction, with a maximum of € 25,000. We are not liable for indirect loss, consequential loss, lost profits or non-material loss.
7. Cancellation and termination
You may terminate an instruction in writing. Work already carried out and costs already incurred will then be invoiced in full. If you terminate a sales instruction after marketing activities have started, a fee for presentation costs already incurred is also due, as specified in the engagement letter.
8. Confidentiality
Hydra Estate treats all information provided in the context of an instruction as strictly confidential. We do not share client names, transaction details or portfolio information with third parties without your express consent.
9. Governing law and disputes
All agreements between Hydra Estate and the client are exclusively governed by Dutch law. Disputes that cannot be resolved by mutual consultation will be submitted to the competent court in the Amsterdam district.
Questions about these terms? Please contact us at info@hydra-estate.nl.